I shot a cool video on my iPhone and I want to put it on my Ubuntu laptop to edit. So I plug it in with a USB cable, and I see the iPhone icon on my desktop. I open the DCIM folder in Thunar and I click and drag the .MOV file over to my Desktop and I get the "File Operation Progress, Copying Files..." window I expect to see, but hangs for a while and then it gives me a new window:
Error getting file
-7: I/O Problem
Do you want to skip it?Retry / Yes To All / Yes / Cancel
I tried to copy over a JPG and a much smaller .MOV file and it worked. How can I get this larger video onto my Ubuntu?
(I am running Ubuntu 19.10, years Ubuntu Studio. Everything in apt is up to date.)
Here's a dmesg:
[ 51.417533] usb 1-2: new high-speed USB device number 4 using xhci_hcd[ 51.431723] usb 1-2: New USB device found, idVendor=05ac, idProduct=12a8, bcdDevice=11.08[ 51.431729] usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3[ 51.431733] usb 1-2: Product: iPhone[ 51.431737] usb 1-2: Manufacturer: Apple Inc.[ 51.431740] usb 1-2: SerialNumber: 00008020001D199C0EC1002E[ 51.668187] ipheth 1-2:4.2: Apple iPhone USB Ethernet device attached[ 51.668334] usbcore: registered new interface driver ipheth[ 51.692586] ipheth 1-2:4.2 enp0s21f0u2c4i2: renamed from eth0[ 55.193312] kauditd_printk_skb: 5 callbacks suppressed[ 55.193317] audit: type=1400 audit(1585582427.982:71): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/snap/core/8935/usr/lib/snapd/snap-confine" pid=2236 comm="apparmor_parser"[ 55.196580] audit: type=1400 audit(1585582427.986:72): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/snap/core/8935/usr/lib/snapd/snap-confine//mount-namespace-capture-helper" pid=2236 comm="apparmor_parser"[ 55.772014] audit: type=1400 audit(1585582428.561:73): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="snap.gimp.hook.install" pid=2244 comm="apparmor_parser"[ 55.794550] audit: type=1400 audit(1585582428.584:74): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="snap.gimp.hook.post-refresh" pid=2245 comm="apparmor_parser"[ 56.204412] audit: type=1400 audit(1585582428.993:75): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="snap.core.hook.configure" pid=2252 comm="apparmor_parser"[ 57.222233] audit: type=1400 audit(1585582430.011:76): apparmor="STATUS" operation="profile_replace" info="same as current profile, skipping" profile="unconfined" name="snap-update-ns.gimp" pid=2242 comm="apparmor_parser"[ 57.597357] audit: type=1400 audit(1585582430.386:77): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="snap.opendvdproducer.opendvdproducer" pid=2251 comm="apparmor_parser"[ 57.638088] audit: type=1400 audit(1585582430.427:78): apparmor="STATUS" operation="profile_replace" info="same as current profile, skipping" profile="unconfined" name="snap-update-ns.picard" pid=2253 comm="apparmor_parser"[ 57.761365] audit: type=1400 audit(1585582430.550:79): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="snap.gimp.gimp" pid=2243 comm="apparmor_parser"[ 59.023122] audit: type=1400 audit(1585582431.812:80): apparmor="STATUS" operation="profile_replace" info="same as current profile, skipping" profile="unconfined" name="snap-update-ns.chromium" pid=2255 comm="apparmor_parser"[ 62.045912] kauditd_printk_skb: 1 callbacks suppressed[ 62.045916] audit: type=1400 audit(1585582434.835:82): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="snap.chromium.chromedriver" pid=2256 comm="apparmor_parser"[ 62.110534] audit: type=1400 audit(1585582434.899:83): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="snap.chromium.chromium" pid=2257 comm="apparmor_parser"[ 62.127192] audit: type=1400 audit(1585582434.916:84): apparmor="STATUS" operation="profile_replace" info="same as current profile, skipping" profile="unconfined" name="snap-update-ns.core" pid=2280 comm="apparmor_parser"[ 62.127554] audit: type=1400 audit(1585582434.917:85): apparmor="STATUS" operation="profile_replace" info="same as current profile, skipping" profile="unconfined" name="snap-update-ns.shotcut" pid=2281 comm="apparmor_parser"[ 62.127745] audit: type=1400 audit(1585582434.917:86): apparmor="STATUS" operation="profile_replace" info="same as current profile, skipping" profile="unconfined" name="snap.shotcut.ffmpeg" pid=2282 comm="apparmor_parser"[ 62.128318] audit: type=1400 audit(1585582434.917:87): apparmor="STATUS" operation="profile_replace" info="same as current profile, skipping" profile="unconfined" name="snap-update-ns.opendvdproducer" pid=2279 comm="apparmor_parser"[ 62.131097] audit: type=1400 audit(1585582434.920:88): apparmor="STATUS" operation="profile_replace" info="same as current profile, skipping" profile="unconfined" name="snap.shotcut.ffplay" pid=2283 comm="apparmor_parser"[ 62.131536] audit: type=1400 audit(1585582434.921:89): apparmor="STATUS" operation="profile_replace" info="same as current profile, skipping" profile="unconfined" name="snap.shotcut.ffprobe" pid=2284 comm="apparmor_parser"[ 62.132769] audit: type=1400 audit(1585582434.922:90): apparmor="STATUS" operation="profile_replace" info="same as current profile, skipping" profile="unconfined" name="snap.shotcut.melt" pid=2285 comm="apparmor_parser"[ 62.132781] audit: type=1400 audit(1585582434.922:91): apparmor="STATUS" operation="profile_replace" info="same as current profile, skipping" profile="unconfined" name="snap.shotcut.qmelt" pid=2286 comm="apparmor_parser"[ 69.326711] kauditd_printk_skb: 5 callbacks suppressed[ 69.326716] audit: type=1400 audit(1585582442.116:97): apparmor="STATUS" operation="profile_replace" info="same as current profile, skipping" profile="unconfined" name="snap.chromium.chromium" pid=2305 comm="apparmor_parser"[ 69.769423] audit: type=1400 audit(1585582442.558:98): apparmor="STATUS" operation="profile_replace" info="same as current profile, skipping" profile="unconfined" name="snap.chromium.chromedriver" pid=2304 comm="apparmor_parser"[ 69.786251] audit: type=1400 audit(1585582442.575:99): apparmor="STATUS" operation="profile_replace" info="same as current profile, skipping" profile="unconfined" name="snap-update-ns.core" pid=2310 comm="apparmor_parser"[ 69.789677] audit: type=1400 audit(1585582442.578:100): apparmor="STATUS" operation="profile_replace" info="same as current profile, skipping" profile="unconfined" name="snap.core.hook.configure" pid=2311 comm="apparmor_parser"[ 69.793140] audit: type=1400 audit(1585582442.582:101): apparmor="STATUS" operation="profile_replace" info="same as current profile, skipping" profile="unconfined" name="snap-update-ns.gimp" pid=2312 comm="apparmor_parser"[ 69.797336] audit: type=1400 audit(1585582442.586:102): apparmor="STATUS" operation="profile_replace" info="same as current profile, skipping" profile="unconfined" name="snap-update-ns.opendvdproducer" pid=2316 comm="apparmor_parser"[ 69.798235] audit: type=1400 audit(1585582442.587:103): apparmor="STATUS" operation="profile_replace" info="same as current profile, skipping" profile="unconfined" name="snap.gimp.hook.post-refresh" pid=2315 comm="apparmor_parser"[ 69.800822] audit: type=1400 audit(1585582442.589:104): apparmor="STATUS" operation="profile_replace" info="same as current profile, skipping" profile="unconfined" name="snap.gimp.gimp" pid=2313 comm="apparmor_parser"[ 69.802144] audit: type=1400 audit(1585582442.591:105): apparmor="STATUS" operation="profile_replace" info="same as current profile, skipping" profile="unconfined" name="snap.gimp.hook.install" pid=2314 comm="apparmor_parser"[ 69.814765] audit: type=1400 audit(1585582442.603:106): apparmor="STATUS" operation="profile_replace" info="same as current profile, skipping" profile="unconfined" name="snap.opendvdproducer.opendvdproducer" pid=2317 comm="apparmor_parser"